A little about me...
My name is Gemma Johnson and I have four beautiful children, two boys and two girls.
When I was a kid, I loved to close my eyes, spin a globe, stop it by putting my finger on a random country and researching the country. When I got older, I found exciting places to travel this way, and I discovered that I enjoy finding interesting destinations and great deals. People started asking me for my tips, so I became a travel agent to combine my expertise with my passion for travel.
I love to travel and see the most incredible places known to mankind. The last place I visited was Egypt. This is such a beautiful place, the people are lovely and most helpful. Whilst I was there I had the chance to visit the pyramids and what an experience that was. I also had the privilege of snorkeling too. The marine life is just incredible.
This is why I created Gem holidays as I love being able to help families create once in a lifetime memories. I get to tell others about beautiful, unique destinations. Nothing makes me happier than a satisfied customer who returns from a trip and can't wait to go explore more of the world.
What I can help with?
As we are independent,we can search the market to find you the best affordable deals. Our team are experts in tailor making bespoke packages to suit your every need and give you the best travel experience. Whether that be a short or long haul break.
Why use me?
We are the best in the buisness and can assure you the most enjoyable experience if you book through us. Making this a stress free experience for you, leaving the hard work to us while you are able to concentrate on the finer things.
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The World Has Changed For The Better
Covid 19 has shown travellers that booking online is not as cheap as they thought. With many people waiting months for refunds and others waiting
even longer just to get through to speak with a human at the online travel provider,
the world has realised the value of the human connection.

Quality Advice
Our agents take the time to get to know you and what you want from your holiday. The investment in time means you get quality advice which allows you to book the most suitable holiday for your needs and budget.

Value for Money
It is a myth that booking online saves money. That may have been true at the turn of the century, but today, travel agents will often get you a better deal offline!

Personal Interest
Our personal travel assistants are building their own personal brands and only earn from bookings they make. If you have a great experience, you will come back to book again and recommend them to your friends.

Passion
Above all else, every personal travel assistant that offers a concierge service loves to travel, loves arranging for people travel and loves talking about travel.
5 Reasons To Book With Us
We don’t just let anyone become a Personal Travel Assistant for the Travel Concierge Club.
We have a rigorous selection process and only accept those that represent the very best the travel
industry have to offer. These are just 5 reasons why you should book with us.
01 |
KnowledgeOur PTAs have developed a wealth of knowledge through personal travel, extensive training with hotels, airlines, tourist boards, cruise lines and travel ancillary providers. This knowledge is being continuously refined as our consultants get feedback from their clients, continue to undertake more training and travel to the destinations themselves. |
02 |
ExperienceWorking in travel allows every PTA to travel regularly on supplier organised familiarisation trips in addition to their own personal travel. This personal experience allows them to identify what products and services will be most suitable for each of their clients. |
03 |
LeverageWe work with trade divisions of tour operators, airlines, hotels and other suppliers. Suppliers can afford to lose a single direct sell client, but they cannot afford to lose an agent that provides hundreds of bookings. In times like Covid 19, we leverage that position to secure refunds and changes for our clients ahead of the direct sell clients of the supplier. |
04 |
AccessibilityYou have a human face, name, and direct contact details for the person who will book your travel, make any amendments you need, sort out any individual requirements you may have whilst you are away and deal with any issues when they arise. You won’t have to worry about holding for hours and speaking to someone new every time you call in a foreign call centre! |
05 |
ConnectionsTravel is an incestuous industry- people never leave, they just move around. Our PTAs develop relationships with hoteliers, airline managers, cruise reps and other industry professionals and leverage these relationships for added value benefit for their clients and also to sort things out when events like Covid 19 happen. |